Product Support
| Product Name | Product Model | Product Status | System Update | Technical Support Service | Last Release Time | Standard Warranty Period | Support Cut-off Time | APP |
|---|---|---|---|---|---|---|---|---|
| UGREEN HiTune H6 Pro Earbuds | WS203 | Released | Supported | Supported | 2024/7 | 2-years | 2026/7 | Ugreen Audio |
| FineTrack Slim Duo 2 | CM921 | Released | Supported | Supported | 2026/5/12 | 2-years | 2028/5/12 | UGREEN HOME |
| Digital Pencil P7 for iPad | LP1004 | Released | Supported | Supported | 2026/8/1 | 2-years | 2028/8/1 | UgreenConnect |
| 300W 8-Port GaN Desktop Fast Charger | X783 | Released | Supported | Supported | 2026/6/16 | 2-years | 2028/6/16 | UgreenConnect |
| 160W GaN Fast Charger with Retractable Cable | X776 | Released | Supported | Supported | 2026/6/16 | 2-years | 2028/6/16 | UgreenConnect |
| UGREEN HiTune S3 Plus True Wireless Earbuds | WS225 | Released | Supported | Supported | 2026/5/12 | 2-years | 2028/5/12 | UGREEN HOME |
| UGREEN EchoBuds Pro | WS226 | Released | Supported | Supported | 2026/5/12 | 2-years | 2028/5/12 | UGREEN HOME |
| UGREEN Studio Max5s | HP208 | Released | Supported | Supported | 2026/5/12 | 2-years | 2028/5/12 | UGREEN HOME |
| FineTrack Slim Duo 2 | CM920 | Released | Supported | Supported | 2026/5/12 | 2-years | 2028/5/12 | UGREEN HOME |
| UGREEN FineTrack MagCards | FT505 | Released | Supported | Supported | 2026/5/12 | 2-years | 2028/5/12 | UGREEN HOME |
| AX1800 Wi-Fi 6 Wireless Bluetooth PCIe Adapter | CM960 | Released | Supported | Supported | 2026/5/12 | 2-years | 2028/5/12 | |
| Wireless Extender Transmitter&Receiver | CM737 | Released | / | Supported | 2024/11/20 | 2-years | 2026/11/20 | |
| UGREEN HiTune P3 True Wireless Earbuds | WS207 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth 5.0 Receiver Adapter | CM123 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth 5.1 Receiver Audio Adapter | CM106 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Audio Receiver / Transmitter | CM667 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Receiver Audio Adapter | CM279 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Audio Receiver / Transmitter | CM672 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Receiver Audio Adapter | CM723 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Receiver Audio Adapter | CM724 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Receiver Audio Adapter | BT303 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Receiver Audio Adapter | BT503 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth 5.0 Receiver Audio Adapter | CM276 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Audio Transceiver | CM523 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth 5.0 USB Adapter | CM390 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth 5.3 Adapter | CM591 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth 5.3 Adapter | CM656 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth 5.3 Transmitter Audio Adapter | CM668 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Transmitter Audio Adapter | BT501 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| USB Bluetooth Transmitter | CM408 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Audio Receiver / Transmitter | CM403 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Audio Adapter | MM114 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Wireless Extender Transmitter&Receiver | CM737 | Released | / | Supported | 2024/11/20 | 2-years | 2026/11/20 | |
| Bluetooth Audio Receiver/Transmitter | CM872 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Adapter | CM748 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Adapter | CM749 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Adapter SE | BT301 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Car Bluetooth Audio Receiver | CM596 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Car Bluetooth Audio Receiver | CM309 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Ergonomic Wireless Mouse | MU006 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Multi-mode Vertical Mouse | MU008 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Ergonomic Wireless Mouse | MU101 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Lightweight wireless gaming mouse | MU103 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Wireless HDMI Transmitter and Receiver | CM586 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| AX1800 High-Gain Dual Band Wireless Adapter | CM495 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| AC1300 High-Gain Dual-Band Wireless Adapter | CM493 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| AX900 High-gain USB Wi-Fi Adapter | CM763 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| AX900 USB Wi-Fi Adapter | CM762 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Wireless Keyboard and Mouse Combo | MK006 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Wireless Keyboard and Mouse Combo | MK356 | Released | Supported | Supported | 2024/8/8 | 2-years | 2026/8/8 | |
| Bluetooth Audio Receiver/Transmitter | BT303 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Bluetooth Transmitter Audio Adapter | BT501 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Bluetooth Audio Receiver/Transmitter | BT503 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Bluetooth Audio Adapter | BT505 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Bluetooth Receiver Audio Adapter | BT509 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Bluetooth Audio Transmitter Adapter | CM150 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| AC650 11ac Dual-Band Wireless USB Adapter | CM448 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| AC1300 USB Dual Band Wi-Fi Adapter | CM492 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| AC650 High-Gain Dual Band Wireless USB Adapter | CM496 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Wireless HDMI Transmitter and Receiver | CM506 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Smart Bluetooth Finder | CM520 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Smart Finder | CM816 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Smart Finder | CM817 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| BE6500 Wi-Fi 7 Bluetooth Wireless PCIe Adapter | CM822 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| UGREEN Tracker | CM829 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| UGREEN Tracker Slim | CM830 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| AX900 Wi-Fi 6 Bluetooth USB Adapter | CM845 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| UGREEN FineTrack Slim G | CM915 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| UGREEN FineTrack G | CM916 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| UGREEN Finder 2 | CM919 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| UGREEN HiTune Max5c Hybrid Active Noise-Cancelling Headphones | HP203 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN Studio Max2 | HP205 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN Studio Pro | HP206 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| Wireless Keyboard | K331 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Multi-mode Wireless Keyboard | K551 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Multi-mode Wireless Mouse | M331 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Wireless Mouse | M332 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Wireless Mouse | M556 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Wireless Vertical Mouse | M571 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Multi-Mode Wireless Vertical Mouse | M571P | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Multi-mode Wireless Mouse | M751 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Wireless Keyboard and Mouse Combo | MK331 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| Wireless Mouse | MU007 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | / |
| UGREEN HiTune H5 True Wireless Earbuds | WS201 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN HiTune T6s Hybrid Active Noise-Cancelling Earbuds | WS205 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN HiTune T3 Pro Active Noise-Cancelling Wireless Earbuds | WS206 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN ClipBuds Magic | WS208/WS208C | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN HiTune S3 True Wireless Earbuds | WS209 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN HiTune S5 True Wireless Earbuds | WS210 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN EchoBuds Magic | WS211/WS211C | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN FitBuds | WS213 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN LightBuds Pro | WS215 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN LightBuds Magic | WS216/WS216C | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN LightBuds | WS217 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN ClipBuds Pro | WS218 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN Studio Plus | HP207 | Released | Supported | Supported | 2025/8/1 | 2-years | 2027/8/1 | UGREEN HOME |
| UGREEN Dots | WS220 | Released | Supported | Supported | 2025/9/1 | 2-years | 2027/9/1 | UGREEN HOME |
| UGREEN ClipBuds | WS219 | Released | Supported | Supported | 2025/9/1 | 2-years | 2027/9/1 | UGREEN HOME |
| Bluetooth Transmitter Audio Adapter | BT305 | Released | Supported | Supported | 2025/9/1 | 2-years | 2027/9/1 | / |
| UGREEN Finder Mini 2 | CM919 | Released | Supported | Supported | 2025/9/1 | 2-years | 2025/9/1 | / |
| UGREEN Finder slim | CM920 | Released | Supported | Supported | 2025/9/21 | 2-years | 2025/9/21 | / |
| UGREEN Finder slim | CM921 | Released | Supported | Supported | 2025/9/21 | 2-years | 2025/9/21 | / |
| AXE5400 Wi-Fi 6E High-Gain USB Adapter | CM787 | Released | Supported | Supported | 2025/9/1 | 2-years | 2027/9/1 | / |
| BE6500 Wi-Fi 7 USB Adapter | CM995 | Released | Supported | Supported | 2025/9/1 | 2-years | 2027/9/1 | / |
| Multi-mode Wireless Keyboard | K552 | Released | Supported | Supported | 2025/9/20 | 2-years | 2027/9/20 | / |
| AX1800 Dual Band Wireless Adapter | CM499 | Released | Supported | Supported | 2025/10/30 | 2-years | 2027/10/30 | / |
| Wireless Extender Transmitter | UGREEN S309 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| Wireless Extender Receiver | UGREEN S309RX | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN Finder Pro | CM911 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN Finder Pro | CM912 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN Finder Pro | CM913 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN Finder Mini 2 | CM918 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| NeoDrive Go 20s Portable SSD | D709A | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack Mini 2 | FT201 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack Mini Duo 2 | FT203 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack Mini G 2 | FT205 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack Mini Duo 2 | FT207 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack 2 | FT305 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack G 2 | FT307 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack 2 | FT309 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack Duo 2 | FT311 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN FineTrack Slim 2 | FT503 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | / |
| UGREEN Dots | WS220 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | UGREEN HOME |
| UGREEN ClipBuds 2 | WS221 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | UGREEN HOME |
| UGREEN EchoBuds Plus | WS222 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | UGREEN HOME |
| UGREEN ClipBuds Pro 2 | WS223 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | UGREEN HOME |
| UGREEN HiTune S3 Air True Wireless Earbuds | WS225 | Released | Supported | Supported | 2026/2/2 | 2-years | 2028/2/2 | UGREEN HOME |
| Multi-mode Vertical Mouse | M571S | Released | Released | Supported | 2026/4/20 | 2-years | 2028/4/20 | / |
*Notes:
1. Repairs and Replacements:
During the warranty period: Free customer service and technical support are provided.
Outside the warranty period: Paid repairs and technical support are provided.
Time calculation: The warranty period starts from the purchase date shown in the purchase information.
2. Product Availability:
Can be purchased through retail channels or by contacting distributors.
3. Updates and Maintenance:
We will provide two years of system security updates for this product model starting from the product release date, including security patches and fixes for security issues. We will regularly update the list of products that have ended software support to help you understand whether your device can receive security updates. If a very serious security issue arises, we may still provide necessary security fixes even if your device has stopped receiving software update support.